30-Day Money-Back Guarantee

The 30-Day Money-Back Guarantee is only valid from 30-Days of the date of purchase.

Simply email one of our support staff here, or lodge a warranty claim to return your device. We'll then replace or refund your device. We don't refund postage costs.

For any replacement or refund requests that fall under our 30-Day Money-Back Guarantee the buyer must cover the cost of return shipping to our warehouse.

To ensure you are eligible for the 30-Day Money-Back Guarantee:

• All devices must be returned within 30-Days of purchase to be eligible.
• The buyer must cover the cost of return postage.
• Any returned devices must be unlocked – no pin code and no Google/iCloud lock on the device.
• All devices must be returned within 7-Days of the return request.
• All devices must be returned in the same condition in which you receive it. If a device is returned damaged, we cannot replace or refund your device.
• We strongly recommend sending the device via Express Post with tracking. We cannot replace or refund a device that is lost in transit.
• The device has not been dropped, liquid damaged or exposed to any conditions that would deem the device unusable.
• The device must not have been repaired, modified or altered in any way by any Third party repairer or software.